OUR IT SERVICE DESK IS HERE TO SUPPORT YOU NO MATTER WHAT!
We act as a single point of contact for all your technical issues or needed!
We offer dedicated user support for all business needs; our role is to ensure your team feel and see the benefits of technology not the frustration of how poor technology can hold them back.
The Octal8 service desk supports failures, desktops, laptops, mobile devices and network appliances – including routers & switches.
What challenges are you facing?
Outdated Technology?
Achieving operational efficiency and value for money from your technology are vitally important to ease the commercial pressure in any business, don't get left behind.
Misaligned approach?
If the ethos, values and service approach of your business are not met by your IT provider, you may not be partnered with the right like-minded business to support you on your journey.
Uncertain about security?
If you lack peace of mind with your current cyber defences, or are uncertain about your backup and disaster recovery procedures; you deserve a partner with a complete plan to protect your business.
Outgrowing your IT provider?
If your business is growing and evolving, it is likely you will outgrow the expertise and capabilities of your current provider. They are holding back the development of your business.
Our service features.
Our support service should be seen as an extension of your own business, we are here to ensure you get the maximum results from your technology.
User Helpdesk Support
24/7 365 Monitoring
Preventative Maintenance
Technology Procurement
Training & Education
Already have an internal IT team?
Already have an internal IT team or member of technical staff? No problem, we normally support entire IT estates; however, we can just support certain elements of your IT infrastructure if needed by working with internal IT teams or staff. To find out more about our Co-Manged/Hybrid offerings please contact us.
Our managed services
Business Continuity
Losing data or having an IT outage is not just about the data, it’s also about the loss in productivity, reputation and business revenue.
Security Management
At Octal8 we embed security into everything we do as standard, however, we also offer a range of additional security services.
IT Leadership
Our core role is to make sure your business can surpass all competitors, allowing you to extend your technology capabilities.
Get in touch with our team.
If you have any questions, comments, or concerns please fill out the form and we will get back to you as soon as possible. Otherwise, please feel free to give us a call.